Returns Policy

 

Because our mats are custom-made especially for your space, we are unable to offer refunds once production has started.

However, your satisfaction matters to us 🤍
If there is any product defect, we offer an exchange within 24 hours of delivery.

Please note:
As our products are handmade, slight color variations may occur between different production batches. This is a natural part of the process and does not affect product quality.

If you have any questions before placing your order, our team is always happy to help you choose with confidence.